Shipping and returns
Shipment of your package
Packages are generally shipped within 45 days after receipt of payment. They are usually shipped via UPS or Chronopost with a tracking number and off without signature. Packages can also be shipped and delivered against signature. Please contact us before choosing this method of delivery, because it induces additional charges.
Shipping charges include preparation and packing fees as well as postage. Preparation costs are fixed, whereas transport fees vary according to total weight of the package. We recommend you to combine all your items in one order. We can not group two orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special attention is paid to fragile items.
The dimensions of the boxes are appropriate and your items are properly protected